Frequently Asked Questions – Volotel Hotel
📍 Where is Volotel located?
Volotel is just 550 meters from Cluj International Airport.
Address: Strada Traian Vuia 202, 400397 Cluj-Napoca, Romania.
🛫 How long does it take to reach the airport?
Only 4–5 minutes on foot or 2 minutes by car or taxi.
🚐 Is there an airport shuttle?
We do not offer a regular shuttle. Taxis and Bolt are available at the airport and Park & Ride. If absolutely necessary, we can arrange a transfer.
🕓 What time is check-in?
You can check in 24/7 via our smart self check-in system. Rooms are guaranteed to be ready after 15:00 (3 PM).
⏰ What time is check-out?
Check-out is until 11:00 AM. Late check-out may be possible upon request.
🧳 Can I store my luggage?
Yes, we offer free luggage storage before check-in or after check-out.
🛏️ Can I book a room for one night?
Absolutely. One-night stays are welcome — ideal before early or late flights.
🌐 Is Wi-Fi available?
Yes, we offer free high-speed Wi-Fi in all rooms and public areas.
🚗 Do you have parking?
Yes, we provide free private parking for our guests.
🐶 Are pets allowed?
No, pets are not allowed at Volotel.
♿ Is the hotel accessible for guests with disabilities?
Unfortunately, the property is not suitable for guests with reduced mobility.
🍽️ Is there a restaurant or lounge?
Yes! Guests have 24/7 access to our lounge, where they can enjoy water, coffee, juice, and a variety of other refreshments.
📞 How can I contact Volotel?
Email: info@volotel.eu
Phone: +40 735 755 241
🌍 What languages do you speak?
We speak Romanian, English, and Italian.